Security Services

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We are here to help at all times

The University employs an in-house dedicated team of Security personnel to help ensure that all its community are safe and secure.

The Security Staff are responsible for the security and safety of the University's assets as well as you, its community.

Aston University Security is a dedicated, professional and experienced department, and we are here to help 24/7, 365 days of the year.

The department consists of: 

  • The Head of Security and Emergency Planning 
  • Two Security Managers
  • Five Teams of Security officers which consist of: 
    • One Team Leader
    • Two Security Officers
    • One Control Room Operator
    • One Patrol Officer
  • Security Administrator
  • Five Reception and Switchboard Personnel
  • One Chauffeur

The department are the first point of contact in any emergency situation and can be contacted at any time on  0121 204 4803 or 0121 359 2922.

In order to maintain high standards and improve the services we deliver to students, staff and visitors it is essential to receive honest thoughts and opinions on staff and services from our customers. 

If you have had dealings with the security staff or have suggestions or ideas for an improved service then please take a few moments to complete and submit the form below. 

These comments will automatically be forwarded to the Head of Security. Alternatively you can email your comments directly to

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