Complaints Procedure


Click here for a copy of the full Student Complaints Procedure

The University is committed to a partnership approach in its dealing with students through open and transparent communication.  As part of this we have a Student Complaints Procedure for suggestions, comments and complaints (available through the link above).  Detailed below are the links to help you focus your feedback/complaint to the right place where it can be looked into.  Click on one of the following complaint types to receive a user-friendly guide to the process you should follow:

If you would like advice about making a complaint please contact the Advice & Representation Centre run by Aston Students' Union.