Contacts in Student Records

The Hub
Email thehub@aston.ac.uk
Telephone: 0121 204 4007

For queries about:

  • Council Tax exemption certificate
  • Confirmation of enrolment letter 
  • UNICard (ID Card) queries (or refer to it_helpdesk@aston.ac.uk or
    Tel. 0121 204 3445)
  • Confirmation of award letter/third party verification of awards
  • Reference Requests  

Opening Hours, Location and Receptionist's contact details

Student Records
Email reg_studentrecords@aston.ac.uk

For queries about:

  • The amount of your tuition fees (for payment queries, please contact Finance)
  • Inaccuracies in your student record (e.g. Programme, mode of study changes, name change)
  • Student Finance queries; Scholarships 
  • Replacement degree certificates

If you are an Undergraduate Student and would like to speak to someone regarding the above, please contact the following Undergraduate Student Records Administrators:

Gabrielle Wiesner       0121 204 4685

Gurleen Kaur               0121 204 4661


If you are a Postgraduate Student and would like to speak to someone regarding the above, please contact the following Postgraduate Student Records Administrators:

Susan Lobban             0121 204 4690

Kathy Roberts             0121 204 4680

 

Tuition Fees/Bursaries/Student Finance/Scholarships
Email reg_studentrecords@aston.ac.uk

Queries concerning the amount of your tuition fees and/or Student Finance loans may also be directed to
Elizabeth Hobday,  0121 204 4040
Gemma Dawson, 0121 204 4689
Nicky Fisher,  0121 204 4001

US loans / Canadian loans / Foreign loans
Email foreignloans@aston.ac.uk