Contacts in Student Records

The Hub
Email thehub@aston.ac.uk
Telephone 0121 204 4007

For queries about:

  • Council Tax exemption certificate
  • Confirmation of enrolment letter 
  • UNICard (ID Card) queries (or refer to it_helpdesk@aston.ac.uk
  • Confirmation of award letter/third party verification of awards
  • Reference Requests  

Opening Hours, Location and Receptionist's contact details

Student Records
Email reg_studentrecords@aston.ac.uk
Telephone 0121 204 4455

For queries about:

  • The amount of your tuition fees (for payment queries, please contact Finance)
  • Inaccuracies in your student record (e.g. Programme, mode of study changes, name change)
  • Student Finance queries; Scholarships 
  • Replacement degree certificates

Tuition Fees/Bursaries/Student Finance/Scholarships
Email reg_studentrecords@aston.ac.uk

US loans / Canadian loans / Foreign loans
Email foreignloans@aston.ac.uk