We establish a clear and shared understanding with you of the impact our programmes aim to deliver to your business and your executives.
We adopt an inclusive and transparent approach to design, through focus groups, reports, questionnaires and interviews with key stakeholders, potential participants and their managers.
We collaborate with you to build an in-depth understanding of the style of intervention required to maximise our programme’s impact in the agreed timescale, and help us to create the programme blueprint.
We then test this blueprint with programme sponsors, and work to agree the exact scope, schedule, key measurable deliverables and style, refining our appreciation of clients’ expectations from their investment.
Relevant, credible and applicable
We match clients’ subject matter experts with our faculty to ensure content and examples are relevant, credible and applicable.
The design process confirms a shared responsibility for follow-up with cohorts and individual participants to ensure the programme delivers the impact it was commissioned to make.