Dr Luciano Batista

Operations and Information Management

Luciano Batista

 Position: Senior Lecturer (Associate Professor) in Operations Management                                 Phone: 01212043679                                                                                                                       Email address: L.Batista@aston.ac.uk                                                                                             Room number: ABS253

Before starting his academic career, Luciano developed large industrial experience by working in the ICT sector for eleven years. During this period, he worked as systems analyst, outsourcing manager, information manager and CIO (Chief Information Officer) for large corporations in Brazil and the USA. Luciano's PhD research focused upon the applicability of Customer Relationship Management (CRM) systems and strategies in the government context. Since then, he research included other key areas of the value chain such as Operations, Logistics and Supply Chain Management. At Aston, Luciano's research focuses mainly on sustainability aspects of operations, logistics and supply chains, with particular emphasis on exploring the interface between the circular economy and the digital economy. Luciano has published and presented his work in major international conferences in Europe, USA, Brazil and China. He has also published his research in high-ranked academic journals, amongst them the International Journal of Production Economics, International Journal of Production Research, Production Planning & Control, and Supply Chain Management: An International Journal. He is regular reviewer for these journals and also acts as Editorial Board Member for the journals International Journal of Supply Chain and Operations Resilience, International Journal of Industrial Engineering and Operations Management, and Management Review (RAUSP). He is also a board member of the CILT (Chartered Institute of Logistics and Transport) LRN (Logistics Research Network) Forum. Luciano also acted as External Examiner for the Management Programme at the University of Exeter and is currently engaged as External Supervisor of research projects in the Warwick Manufacturing Group (WMG) at Warwick University. He was also Member of the Scientific Committee for several EurOMA Conferences.


  • BSc (Hons) in Computer Science (UFPB)
  • MSc in Management (UFPB)
  • PhD in Management (Manchester Business School, University of Manchester).
Luciano joined Aston Business School in 2018. Before joining Aston, he worked as Research Fellow at the University of Exeter and faculty member at the Open University, East Anglia University and Northampton University.
At Aston Business School I teach Operations Strategy, International Operations and Research Methods for undergraduates and postgraduates.
Luciano is interested in supervising PhD projects and develop KTP (Knowledge Transference Partnership) projects in the areas of sustainable operations and supply chains, including the following topics: - Organisational transitions to the circular economy (e.g. strategies, business models, supporting logistics and circular supply chain systems). - Application of disruptive and cutting-edge technologies (e.g. IoT, blockchain, artificial intelligence, drone delivery systems, self driving cars, additive manufacturing systems, etc.) to enable sustainable operations and supply chains. - Application of industrial symbiosis concepts and approaches to develop circular economy businesses.
  • Newton Mobility Grant NMG2R2\100115 (£10k). Project “Circular Supply Chains in Emerging Economies – A comparative study of packaging recovery ecosystems in China and Brazil”. 
  • SFN (Science & Technology Facilities Council) Food Network+ Grant Award (£8k). Project “APROV (Augmented Procurement Visibility)
  • Developing the self-organising capability of agricultural procurement systems through disruptive digital technologies”. 
  • Newton Fund Researcher Links Grant (£50k). Project “Exploring industrial ecosystems to minimise food waste and maximise social benefits”.
  • EPSRC/NEMODE Study Grant (£3k). Project “New Business Models Enabled by Digital Technologies – perspectives from the fashion retail sector”.
  • KTP grant (£110k). Project "Application of CRM strategies in charity organisations".
  • CILT Seed Corn Research Fund Award (£4k). Project “Trade and Transport Facilitation Performance of BRIC Countries – theoretical and methodological basis for comparative studies”.

Current PhD projects under Luciano's supervision are:

  • Wheat supply chain: a comparative study of sustainability issues concerning Brazil and the UK through the Circular Economy lenses
  • The Role of Sustainability- Oriented Innovations in Food Supply Chains: An Entrepreneurial Perspective of Analysis
  • Chartered Member of the Chartered Institute of Logistics and Transport (CILT) UK 
  • Member of the European Operations Management Association (EurOMA) 
  • Fellow of the Higher Education Academy (FHEA) UK


  •  Batista, Luciano; Gong, Yu; Pereira, Susana; Jia, Fu; Bittar, Alexandre (2019), “Circular Supply Chains in Emerging Economies – A comparative study of packaging recovery ecosystems in China and Brazil”. International Journal of Prodution Research. Forthcoming, DOI: 10.1080/00207543.2018.1558295.
  • Batista, Luciano; Dibb, Sally; Meadows, Maureen; Hinton, Matt and Analogbei, Mathew (2019), “A CRM-based pathway to improving organisational responsiveness: an empirical study”. Journal of Strategic Marketing. Forthcoming. DOI: 10.1080/0965254X.2018.1555547.
  • Batista, Luciano; Dora, Manoj; Toth, Jozsef; Molnár, Adrienn; Malekpoor, Hanif and Kumari, Sushma (2019), “Knowledge management for food supply chain synergies- A maturity level analysis of SME companies”. Production Planning & Control. Forthcoming. -
  • Cherrafi, Anass; Elfezazi, Said; Hurley, Brion; Garza-Reyes, Jose A.; Kumar, Vikas; Anosike, Anthony; Batista, Luciano (2019), “Green and Lean: a Gemba–Kaizen model for sustainability enhancement”. Production Planning & Control. Forthcoming.
  •  Batista, Luciano; Bourlakis, Michael; Smart, Palie and Maull, Roger (2018), “In Search of a Circular Supply Chain Archetype – A Content-Analysis-Based Literature Review”. Production Planning & Control. Vol. 29, Issue 6, pp. 438-451. DOI: 10.1080/09537287.2017.1343502 -
  • Batista, Luciano; Davis-Poynter, Simon; Ng, Irene and Maull, Roger (2017), “Servitization through outcome-based contract – a systems perspective from the defence industry”, International Journal of Production Economics, v.192, pp. 133-143.
  •  Batista, Luciano (2012), “Translating Trade and Transport Facilitation into Strategic Operations Performance Objectives”, Supply Chain Management: An International Journal, Vol. 17, Issue 2, pp. 124-137.
  • Kumar, Vikas; Batista, Luciano and Maull, Roger (2011), “The Impact of Operations Performance on Customer Loyalty”, Service Science Journal, 3(2), pp. 158-171. SPECIAL ISSUES: - Batista, Luciano; Bourlakis, Michael; Liu, Yang; Smart, Palie; and Sohal, Amrik (2018), “Supply Chain Operations for a Circular Economy”. Production Planning & Control, Vol. 29, Issue 6, pp.419-424. DOI: 10.1080/09537287.2018.1449267
  • Garza-Reyes, Jose A.; Kumar, Vikas; Batista, Luciano; Cherrafi, Anass; and Rocha, Luis (2018), “From Linear to Circular Manufacturing Business Models”, Journal of Manufacturing Technology Management. Forthcoming.


  • Hattar, Christine; Batista, Luciano; Fakoussa, Rebecca and Mansour, Hala (2019), “Sustainability-Oriented Innovations in Food Supply Chain Management: An Entrepreneurial Perspective”. 6th International EurOMA Sustainable Operations and Supply Chains Forum. Chalmers University of Technology, Gothenburg, Sweden, 18-19 March 2019.
  • Guarnieri, Patricia; Cerqueira-Streit, Jorge; Batista, Luciano (2018), “O Acordo Setorial de Logística Reversa de Embalagens em Geral no Brasil Sob a Perspectiva da Economia Circular”, XXI Symposium of Production, Logistics and International Operations Management (SIMPOI), 31 August – 01 September 2018.
  • Sao Paulo, Brazil. - Dossa, Alvaro; Batista, Luciano and Gough, Andrew (2018), “IoT adoption in agrifood operations: A conceptual model for technology transference”. 25th Annual EurOMA Conference, 24-26 June 2018.Budapest, Hungary.
  •  Bellingan, Minette; Tilley, Catherine; Batista, Luciano; Kumar, Mukesh and Evans, Steve (2018), “Exploring social sustainability aspects concerning the well-being of workers in Chinese factories”. 25th Annual EurOMA Conference, 24-26 June 2018. Budapest, Hungary.
  •  Batista, Luciano; Gong, Jack; Pereira, Susana; and Jia, Jeff (2018), “Packaging recovery ecosystems from a circular supply chain perspective – Insights from China and Brazil”, 5th International EurOMA Sustainable Operations and Supply Chains Forum, 5-6 March 2018. University of Kassel, Kassel, Germany.
  • Tanveer, Umair and Batista, Luciano (2018), “Triple bottom line perspectives of the circular economy applied to sustainable supply chain management: A literature review”. 5th International EurOMA Sustainable Operations and Supply Chains Forum, 5-6 March 2018. University of Kassel, Kassel, Germany.
  •  Vasconcelos, Danilo; Viana, Fernando and Batista, Luciano (2018), “An integrative view between circular economy and sustainable supply chain management”. 5th International EurOMA Sustainable Operations and Supply Chains Forum, 5-6 March 2018. University of Kassel, Kassel, Germany.
  •  Batista, Luciano; Bourlakis, Michael and Smart, Palie (2017), “Supply chains in the circular economy – Theoretical characterisation of a circular supply chain archetype”, 22nd Annual CILT Logistics Research Network (LRN) Conference, 6-8 September 2017. Southampton Solent University, Southampton, UK. 
  • Batista, Luciano; Bourlakis, Michael and Maull, Roger (2016), “Business models in the circular economy and the enabling role of supply chains”, 23rd Annual EurOMA Conference, 19-22 June 2016. Trondheim, Norway.
  •  Batista, Luciano; Saes, Sylvia and Fouto, Nuno (2015), “Sustainability of food supply chains – mapping food waste and by-product synergies”, 20th Annual CILT Logistics Research Network (LRN) Conference, 9-11 September 2015. University of Derby, Derby, UK.
  •  Batista, Luciano; Meadows, Maureen; Dibb, Sally; Hinton, Matt and Analogbei, Mathew (2013.), “Improving organisational responsiveness through CRM – the dynamics of strategy, information systems, and staff empowerment”, 27th British Academy of Management (BAM) Annual Conference, 10-12 September 2013. Liverpool, UK.
  • Batista, Luciano; Davis-Poynter, Simon; Ng, Irene and Maull, Roger (2013), “Transformation of Provider and Customer Organisations to achieve Co-capability in Outcome-based Contracts: A Viable Service Systems approach”, The Spring Servitization Conference 2013 – Servitization in the multi-organisation enterprise, 20-21 May 2013. Aston University, Birmingham, UK.
  •  Batista, Luciano; Ng, Irene and Maull, Roger (2013), “The homeostasis paradox of new business models”, The 2013 Naples Forum on Service - Service Dominant logic, Network & Systems Theory and Service Science: integrating three perspectives for a new service agenda, 18-21 June 2013. Napoli, Italy.
  • Batista, Luciano and Ng, Irene (2012), “The emergence of relationship-based retailing – a perspective from the fashion sector”. Oxford Retail Futures Conference – New Technologies, Business Models and Customer Experience, Oxford Institute of Retail Management, 10-11 December 2012. University of Oxford, Oxford, UK.