Dr Chris Owen 

Operations and Information Management Department


Role: Senior Teaching Fellow                                                                                  Phone: 0121 204 3078                                                                                            Email: c.owen@aston.ac.uk                                                                                    Room: ABS254

Chris Owen is a Senior Teaching Fellow and Deputy Head of Department: Learning and Teaching in the OIM Department.Before joining Aston, Chris worked at PwC Consulting in the Operations Competency. Over seven years with PwC Chris worked on a number of assignments with clients across a variety of sectors including Banking, Aerospace, Industrial Products, Construction, Public Sector (Home Affairs and Education), Utilities and Food Distribution. These assignments were in the broad area of Operations helping clients to tackle a range of issues including cost reduction, performance improvement and procurement. Chris has international experience having worked in Germany, Italy, the US and China.Originally trained as a Manufacturing Engineer in the Aerospace industry, prior to PwC, Chris held a number of roles in manufacturing systems, operations and supply chain with companies such as Dowty, Lucas, Goodrich and Invensys. 


  • BEng with First Class Honours in Manufacturing Engineering, Brunel University, 1992
  • MBA, Aston University, 2000
  • Doctor of Business Administration, Aston University, 2013
  • Title: “Selection of Simulation Tools for Improving Supply Chain Performance.”Postgraduate Diploma in Professional Practice in Higher Education with Distinction, 2017
  • Manufacturing Systems Engineer, Lucas Engineering and Systems. (October 1992 - December 1995)
  • Manufacturing Consultant, Change Management Group, BTR Group. (January 1996 - July 1998)
  • Senior Operations Manager, Goodrich Large Engine Controls. (August 1998 - June 2004)
  • ProfessionalSenior Consultant in Operations Consulting, PriceWaterhouseCoopers. (July 2004 - August 2011)    
  • Teaching Fellow, Aston Business School. (September 2011 - July 2018)
  • Academic Senior Teaching Fellow, Aston Business School. (August 2018 to present)



  • BN2284 Total Quality Management
  • BN3370 Effective Management Consultancy
  • BN301D Effective Management Consultancy (Cap Gemini)


  • BNM817 Effective Management Consultancy
  • BNM239 Applied Research Methods

My research interests cover a number of related areas. I am a member of Aston's Advanced Services Group carrying out research into servitization in businesses both large and small. I am  alsointerested in exploring complex situations in organisations and developing understanding through using methods of systems modelling including Soft Systems Methodology (SSM), System Dynamics (SD), Agent Based Modelling (ABM) and Discrete Event Simulation (DES).In terms of applications, my current research is in Supply Chain and Procurement, Emergency Logistics and Rail Transportation.I am also interested in researching innovative teaching methods, including case based and problem based learning.I would be interested in supervising DBAs or PhDs in any of the areas above.

DBA – Hani Zurub – Exploring the implementation of Occupational Health and Safety Management Systems (OHSMS) in the United Arab Emirates (UAE).
  • Senior Fellow of the Higher Education Academy, Chartered Engineer and Member of the Institution of Engineering and Technology
  • Member of the British Academy of Management
  • Member of the Society of Research in Higher Education 

Journal Papers

  •  Analysis of a train-operating company's customer service system during disruptions: Conceptual requirements for gamifying frontline staff developmentB Clegg, R Orme, C Owen, P AlboresJournal of rail transport planning & management 8 (1), 56-77,2018
  • Modelling people’s behaviour using discrete-event simulation: a reviewA Greasley, C OwenInternational Journal of Operations & Production Management 38 (5), 1228-1244 12018 Book Chapter 2016
  • Behavior in models: a framework for representing human behaviorGreasley, A. & Owen, C. 8 Jul 2016
  • Behavioral operational research: theory, methodology and practice. Kunc, M., Malpass, J. & White, L. (eds.). London (UK): Palgrave Macmillan, p. 47-64 23 p.Conference Papers2016
  • Action research: minimising the impact of disruptive incidents for rail passengers through improved sharing of informationClegg, B., Orme, R., Owen, C., Albores, P. & Rackliff, L. Jun 2016 Proceeding of the 2016 EurOMA Annual Coference.2015
  • The impact of coordination on the effectiveness of last mile relief distributionRoy, P., Owen, C., Albores, P. & Brewster, C. 12 Jul 2015
  • Implementing an agent-based model with a spatial visual display in discrete-event simulation softwareGreasley, A. & Owen, C. 2015
  • SIMULTECH 2015 : 5th International Conference on Simulation and Modeling Methodologies, Technologies and Applications, Proceedings. Obaidat, M. S., Kacprzyk, J. & Ören, T. (eds.). SciTePress, p. 125-129 5 p.2014
  • The challenges of representing human behaviour in simulation models: some case examples from supply chain, evacuation modelling and rail disruptionOwen, C., Albores-Barajas, P. & Greasley, A. 2013
  • Exploring supply chain related graduate programmes in the UK: a view on their structure, content and approachesMatopoulos, A., Owen, C. & Vlachopoulos, P. 20132012The global plant location decisionOwen, C. D. & Baker, S. P. 2012
  • Advances in manufacturing technology XXVI: proceedings of the 10th International Conference on Manufacturing Research (ICMR2012). Baines, T., Clegg, B. & Harrison, D. (eds.). Glasgow Caledonian University, Vol. 2, p. 662-667 6 p.2010
  • Simulation in the supply chain context: matching the simulation tool to the problemOwen, C., Albores, P., Greasley, A. & Love, D. 2010 Proceedings of the 2010 Operational Research Society simulation Workshop (SW10) : 23-24 March 2010, Worcestershire, England.Gunal, M. (ed.). Operational Research Society, p. 229-242 14 p.2008
  • Selection of simulation tools for improving supply chain performanceOwen, C., Love, D. M. & Albores, P. Taxonomy of supply chain improvement options characteristicsLove, D. M., Weaver, D., Albores, P. & Owen, C. 2008