Richard has a background in operations improvement and rationalization, warehouse management systems, systems analysis, disruption management, and gamification. He holds a PhD in operations management from Aston University, joining the university in 2011 as a student and subsequently holding various research position prior to his current position as a Teaching Fellow in Operations Management.
Dr Richard Orme currently teaches a range of operations management focused modules on degree apprenticeship programmes at undergraduate level and operations management at the postgraduate level. He helps organizations to improve the performance of their operations; currently focused on the management of disruption in the rail industry and the use of gamification to improve customer service and develop improvement ideas, which are the subject of his recent publications.
Phone: 0121 204 5116 Email: email@example.com Room: ABS 260
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