Ben's research, teaching and consulting activities focus on operations and process improvement. He draws upon theoretical ideas, such as systems thinking and multi-organisation enterprise management, to implement practical solutions for organisations. In turn practical case studies and insights are used to further develop theory about operations and process improvement.
Role: Head of Operations and Information Management Department Phone:+44(0)121 204 3063 Email: email@example.com Room: ABS275
Jan 13 - Present European Regional Development Funding, Knowledge Exchange and Enterprise Network (KEEN) Project with Coen – ‘Growing an SME using Enterprise Management Principles’.
Sept 08 - Aug 13 ESRC Capacity Clusters Project ‘Engaging Research for Business Transformation’ ‘EREBUS’. BT. Clegg (PI), and J Scully, £2M of funding. Principal Investigator and Project Manager. Ref. RES-187-24-0005. Held in collaboration with University of Warwick and University of Birmingham. Aston was the Lead institution.
Jan 11 - Dec 13 ESRC Case Award. ‘A systems Approach to integrating lean thinking and six-sigma’. with SigmaPro. Principal Investigator.
Mar 10 - Mar 12 Knowledge Transfer Partnership,‘Solving Wicked Problems in the Large Public Organisations’ with Altruist Medical. Principal investigator.
Aug 11 - July 13 Knowledge Transfer Partnership,‘To implement an innovative cultural change programme that will impact on sector performance by better understanding client needs, re-examining pricing strategy and challenging operational processes’ Principal Investigator with Higgs & Sons. AWM and ERDF funded.
Aug 10 - Oct 10 Innovation Voucher (EPSRC, ESRC & AWM funded). Precision Micro.Leader.‘Improving material handling and waste reduction’. Change implemented at company.
Sept 08 - Jun 10 ESRC Seminars Competition ‘Trends in Modern Operations Management’BT Clegg, PK Dey and J MacBryde. Principal investigator. Ref. RES-451-26-054. Five seminars delivered – see details at www1.aston.ac.uk/aston-business-school/research/groups/oim/research/esrcseminars/ .
Mar 08 – Apr 09 DSTL/DfT TRANSEC ‘Supporting our Security Officers’. DA Shaw, BT Clegg, PK Dey, A Greasley. Co-investigator. Operational layout and technology change implemented at Birmingham International Airport check-in process.
Mar 08 - Sep 08 DTI Manufacturing Advisory Service (West Midlands)and Brintons Carpets, ‘Audit of a Quality Management System’ BT Clegg, PK Dey. Principal Investigator. Quality procedures and process changed at company.
Nov 07 - Jan 08 Innovation Voucher (EPSRC, ESRC & AWM funded). Pinstripe Ltd.Leader (with D Shaw). An SME printers. ‘Improving customer interface practice’.
Nov 07 - Jan 08 Innovation Voucher (EPSRC, ESRC & AWM funded). WillsonTrusts.Leader. ‘Design operational processes for a new call centre’. ESRC case study. Process workflow designed and implemented.
Nov 16 -17, ‘06 Organiser of EPSRC 2-day Network Workshop on ‘The Future of UK Manufacturing’.ABS Conference Centre, 60 attendees, local press coverage. Leader. Ref. EP/D059046/1.
Jan 06 - Nov 06 SigmaPro, Birmingham. ‘Improving Quality Management Syllabi’. Leader of industry funded project to survey, analyse and present current scenario. New training syllabus adopted.
Jan 01 - July 02 EPSRC Network Project, ‘Product Innovation across Supply Chains using Enterprise Systemics’(PISCES).J Boardman, B Clegg. A networking project to ascertain current industry and academic practice. Ref. GR/R12299/01. Co-investigator. De Montfort University. Network of supply chain researchers initiated.
Awards for Research (Selected)
PhD (part-time) K. Balthu. ‘A systems Approach to improving Professional Service Firms’ Start Oct 2012.
Refereed Journals (Selected)
Altruist Medical, BAESystems, BF Goodrich Aerospace, Aerospace, Brintons Carpets, Birmingham Airport, Coen’s, Frearson's Solicitors, Defence Science and Technology Laboratory (DSTL), Higgs & Sons, Jaguar Land Rover, Marconi, MG-Rover, Navigant, NIS, NSK, Pinstripe, Precision Micro, QinetiQ, Rolls-Royce Aerospace Group, SigmaPro, Solihull Council, Tata Steel, Willson Trusts.
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