Parents FAQ Guide to Clearing

What is clearing?

Clearing is a part of the university application process, it is most often used by students who didn’t meet their requirements for their firm or insurance choice. It can also be used by students who haven’t yet applied to University but have decided they now want to go.

How do I know if my son/daughter is in clearing?

Once your son/daughter receives their A level results on the 13th August, their UCAS track will have updated to confirm if they have been accepted at their chosen universities. If they were unsuccessful at this stage, UCAS track will automatically update and state ‘You are in Clearing’ or ‘Clearing has started’. They will also be given a clearing number here that they will need when applying to new courses in clearing.

Sometimes this process can be a bit slow, if nothing has updated, don’t panic. Your son/daughter’s first choice of university may still be considering them, give it a few hours and then they can give the Uni a call to find out if they have a place by speaking to the confirmation line.

How does my son/daughter apply for a place in clearing?

Our Clearing lines open at 8am on Thursday 13th August, if they have been unsuccessful in getting into their firm or insurance choice then they will need to call us. When they call us, they will need to have their UCAS ID number, their results -A level/BTEC/GCSEs and their clearing number. When they call up they also need to know what course they want to apply for.

If they haven’t got their results yet they need to ring 0800 917 5923. They can also apply through our social media channels on Twitter, Facebook and Instagram. They will need to direct message us with the details listed above as well as their email address and first line of their address.

How do we find out what courses they can apply for?

Every university that has places available will update their website regularly. UCAS will also list all of the courses and universities available in Clearing. Due to the high volume of places offered during clearing, these courses can be filled quickly so it’s important to call as soon as they have made a decision on their next steps.

How can I help my son/daughter during clearing?

The most important thing to do is keep them calm, if their results haven’t gone as well as they expected it’s understandable for them to be upset. Remind them about clearing and that they may well still have another chance. It’s also important to help them research any courses they want to apply to. Create a checklist to work through to ensure that they aren’t making any rushed decisions. Even though they may feel pressured to call straight away to get onto a course, researching the university and course will prevent them making a bigger, costly mistake.

Can I call on behalf of my son/daughter?

No, we have to speak to the student that is applying to us.

My son/daughter has changed their mind about their firm/insurance choice?

If your son/daughter has changed their mind on which university to go to, all they have to do is self-release on UCAS track and apply through clearing as normal. It is important to note that by self-releasing they would lose any guarantees they had such as access to accommodation. It is very important to research before self-releasing to confirm that if they did apply to another university, they would be able to get in, have access to accommodation if necessary and would enjoy their experience there.

My son/daughter got better grades than expected, what can they do?

If your son/daughter gets better grades than expected they have 2 options;

1) Continue as normal and attend their firm choice

2) Apply to another course which has higher entry requirements through adjustment

This process is known as adjustment and can allow students to apply to institutions with higher entry requirements. To do this though they would have to self-release from their firm choice – which would also lose them any guarantees such as accommodation they may have had – and apply as normal through clearing. It is very important to research before self-releasing to confirm that if they did apply to another university, they would be able to get in, have access to accommodation if necessary and would enjoy their experience there.