The University provides a central printing facility to the Library and computer labs across the campus.
IT Services have launched an Internet printing service for the FollowMe system. This will allow you to print from your own laptop or home computer and will operate if you are on campus, in residences or even while working from a café in town! For more information including installation instructions click here. Please note that this is not currently compatible with Apple Mac devices.
This is the next generation of FollowMe Printing and the University has invested in new devices with this capability to provide additional features such as being able to select which jobs you want to print and even deleting print jobs directly from the device. To allow for these additional features there is change in the way you operate them. For further details on the FollowMe Embedded system click here.
The on-line payment system allows you to buy print credits using a credit or debit card over the internet or from any PC on campus 24 hours a day. To top-up your print credits on-line, browse to http://followme.aston.ac.uk. You can top up by any amount from £3 to £30 in one single transaction.
Note that print credits are not sold at the IT Helpdesk or Library counters.
Your print credits are retained whilst you are a student and are passed from year to year. However, please note that printer credit expires at the end of your time at the University and is therefore not refundable.
IT Services provide all undergraduates with £5 printing credit to cover the printing of timetables, initial course notes, etc, and Some schools or departments will provide you with a certain amount of print credit free of charge to cover the printing of lecture notes. This credit will be added to your printing account once you become fully enrolled on your course.
The FollowMe print system allows you to print to local printers in the same room as you as well as other printers around the University using one printer credit account.
When you send a document to print your print job is sent to a FollowMe server. If you have chosen to print to a local printer in the same room as you, your document is automatically printed by that printer. If, however, you have chosen another printer around campus, your print job is stored on the server until you swipe your ID card at the printer of your choice.
If the computer lab you are in contains a printer you can print directly to it. Documents sent to these printers pass through the FollowMe server but instead of being held there, they are automatically sent to the printer and printed. You DO NOT need to swipe your ID card.
Please note that if there is a fault with the direct printer in your lab your document will be stored on the FollowMe server. To print this stored document you will need to locate a FollowMe swipe printer. For instructions on how to use these please see below.
At present, there are several FollowMe swipe printers across the University (see table below).
Using the FollowMe system, you can print to any of these printers regardless of where the computer you are printing from is situated.
Important: Your FollowMe queue will clear itself after 3 days if you do not collect the print out.
You can manage any items sent to a FollowMe swipe printer at http://followme.aston.ac.uk. Simply log in using your University username and password. Once you have logged in, click ‘Print Queue’ at the top of the page. This will list all of your print jobs and their status. You can change the status of any print jobs to suit your needs.
Important: The FollowMe queue will clear itself after 3 days
Printing charges are the same across the whole campus and are detailed below. The University may change the charges at any time but will notify you by email and display the new charges at the IT Helpdesk. The printers are set to print in ‘Duplex’ mode (double sided) as default. We recommend that you keep this setting as it will save you money. For the latest prices click here
If the printer you are attempting to use does not appear to be operating correctly please contact the ITHelpdesk.
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