How to Contact Us

You can make an appointment, or contact us for further information, either in person, by telephone, or by email:

In Person: Monday - Friday, via The Hub, Ground Floor Main Building

The Service is administered from The Hub on the ground floor of the Main  Building. The Hub is open between 9 am and 5 pm, Monday – Friday during term time and 10am to 4pm during holiday periods.

Phone: 0121 204 4007


If contacting us by email, it is helpful to include your telephone number and your SUN identification number. If you are requesting an appointment, it would be helpful if you could complete the Pre-Counselling Form and attach it to your email. Your email will be treated confidentially.

If you have any concerns about the security of your email, please bring the Form in person when  you come for your appointment.

In an emergency

The Counselling and Mental Wellbeing Service is not an emergency service. If you wish to access immediate help and support, we suggest that you contact one of the following services:

  • Halcyon Medical  Centre, Boots, 67,  High  St,  Birmingham  Tel: 0845 072 4632

  • NHS Advice: 111

  • Other Links

If you feel you are at immediate risk of serious harm, or are with someone who you feel is, call 999 and ask for an ambulance.  If you are on campus, please call Aston Security on 0121 359 2922 ( external extension 2222).  

Updated 21/09/2017 HM