Blocking a Sender

I'm receiving a lot of spam emails from a specific address, can I block them?


Yes, however the process is different depending on how you're viewing your emails. Below we document how to do this in Outlook 2016 and Outlook Web Access.

Click below to jump to the appropriate section:
- For users of the Microsoft Outlook 2016 desktop application
- For users of Office365 Outlook Web Access

How-To Article Reference: ITSEC003

For users of the Microsoft Outlook 2016 desktop application...

Right-click the email you want to stop receiving in to your Inbox, then go to 'Junk', then 'Block Sender'... 

 BlockSender

You can also manage your safe and blocked senders by clicking "Junk E-mail Options..." in the menu above.

For users of Office365 Outlook Web Access...

Right-click the E-mail you want to stop receiving in to your Inbox, then click 'Mark as spam'.

Important: In Outlook Web Access, you'll be asked if you wish to send a copy of the E-mail to Microsoft to help improve the accuracy of the Junk E-mail filter. Typically, we recommend NOT sending a copy to Microsoft as this can sometimes result in legitimate E-mails getting blocked from being sent to and from the sending address depending on the email you specified to send a copy to Microsoft.