Managed Servers

The managed server service provided by Digital Services offers managed virtual or physical machines in one of two purpose built data centres.  The servers will be  centrally managed, backed up and have fully redundant power.

Digital Services will assist with server planning, installation and administration, including:

  • Hardware recommendations
  • Installation of physical server or provision of virtual server
  • Maintenance of the physical hardware and operating system
  • Network configuration
  • Backups
  • Storage
  • User accounts
  • Decommission and disposal

Customers will then have full access to install and manage applications. Digital Services will not be able to assist with any application related support issues and we recommend that all applications are covered by a support agreement with the application provider or a third party.  There are a number of restricted applications which must not be installed on managed servers.