Online
Ask the Library
Staff are available Monday - Friday 09:00 - 18:00 to respond to any Live Chat queries. We aim to claim a live chat within 30 seconds.
Outside of these times, you can submit your query to Ask the Library and you will receive a reply within 1 working day.
Help Point
Library Building, Ground Floor.
Staff are available at the Help Point Monday - Friday, 09:00 - 18:00 term-time, (09:00 -17:00 vacation).
Information Specialist support is also available at these times.
At other times, Reception Desk staff can help with printers and laptops Monday - Friday, 17:00 - 22:00, Saturday 10:00 - 18:00, Sunday, 11:00 - 18:00 Sunday.
Email
library@aston.ac.uk
You will receive a response from the Library within 1 working day.
Telephone
Telephone enquiries 24/7: +44 (0)121 204 4525
We aim to answer the telephone within 6 rings