Frequently Asked Questions

When is pay day?

Pay day for monthly paid and and casual staff is the 26th of each month. If the 26th falls on a weekend of Bank/University holiday, then pay day will be the last working prior to this.

Where do I find my payroll number?

Your payroll/personnel number is on your payslip. Alternatively you can contact hr_helpdesk@aston.ac.uk.

What does my tax code mean?

https://www.gov.uk/tax-codes

Why am I being taxed at basic rate?

If you have more than one employer, your tax code can only be against one employer. You will pay basic rate tax against your other employment. 

If your job at Aston is your only employment and are being taxed at basic rate, then we have not received either a P45 from your previous employer or a HMRC New Starter checklist to confirm your employment status.

What is Aston's tax reference?

Ref No. 068/U85000

How do I change my bank details? 

If you need to update your bank account details please make a telephone appointment with Payroll to change your bank details.

What do I do if I want to take a period of unpaid leave?

Speak to your line manager first of all. If the unpaid leave is agreed they will contact your HR Business Partner who will write to you to confirm, and instruct Payroll to deduct the relevant amount from your salary.

How do I view my Payslips and P60 document?

These can be viewed through the Aston Staff Portal. 

How do I apply for a National Insurance number?

If this is your first employment in the UK, or you have lost your National Insurance Number, you will need to apply for one through the HMRC website

Can I claim payment for overtime?
  • For staff in grades 1 - 6 who work a specified five-day week and are not designated shiftworkers, overtime will be paid on the basis of 1½ x basic rate where the overtime is worked on a designated working day or on the first rest day and at 2 x basic rate for the second rest day, for bank holidays and for University closure days.
  • For staff in grades 1 - 6 who are contracted to work any five out of seven days and are not designated shiftworkers, overtime will be paid on the basis of 1½ x basic rate where the overtime is worked on the first six working days and at 2 x basic rate for the 7th day, for bank holidays and for University closure days.
  • Overtime for shiftworkers in grades 1 - 6 will be paid at 1 ½ x basic rate for the first 10 hours and at 2 x basic rate thereafter for hours worked within a single shift cycle.
  • For staff in grade 7 or above overtime is not payable, but a formal TOIL policy has been introduced which is applicable to all staff in the University.
     

Please note that all overtime must be authorised in advance by the Executive Dean/Head of Department or other authorised nominee. An overtime claim form can be found here.

Can I claim payment for additional work I do (academics and researchers only)?

Academics and Researchers completing additional work over their contract can claim payment for this. This must be authorised in advance by the Executive Dean.

Queries about your payroll? 

Contact by email: payroll@aston.ac.uk

Telephone ext: 5041