Contact us



General call 0121 204 4007

International or call 0121 204 4567


Opening Hours 

Undergraduate Term Time

09.00 am to 5.00pm Monday to Friday 

Undergraduate Vacation

10.00am to 4.00pm Monday to Friday

(Term dates 2018 - 2019)

Drop In

The Hub is located just off the Upper Foyer on the  ground floor of the Main Building. From the University reception go up the first flight of stairs, and turn right. You can't miss us!

Book an Appointment

Our staff might be able to help with your query without an appointment, however, if you'd like to speak to an adviser in person or by phone, please visit, call or email The Hub to arrange an appointment.

Not able to come in?

If you are unable to access the service during normal opening hours, for example because you are out of the UK, please let us know. We can arrange for either a telephone appointment or to speak by Skype at a mutually convenient time.