Get Started: iPad

iPad
Your new iPad comes pre-installed with common apps and configurations to help you get to work quickly and efficiently.  This page will help you finalise the configuration and help you get started using some of the apps.
  1. Securing your Device
  2. Configuring your E-mail
  3. Configuring the Box App
  4. Configuring Microsoft Office Apps
  5. Configuring Skype for Business
  6. Working Off Campus
  7. Installing Apps

1. Securing your Device

When you first power on your device you will be taken through the iOS welcome wizard. 

Wi-Fi Connection

The first stage of this wizard is to connect to the internet:

  • Tap _Aston Connect
  • Enter your username and password and tap Join
  • A certificate prompt will appear which will be asking you to trust vacs-01.aston.ac.uk
  • Tap Trust to install the certificate

Location Services

We would recommend enabling location services.

Passcode

Every iPad must be secured with a passcode.  The rules for passcode creation are:

  • must contain at least one letter and one number
  • must be at least 6 characters long
  • must be changed every 365 days
  • must not re-use a previous passcode

Siri

Siri is a voice interface to your device.  If you are not going to use this function then we suggest you turn it off.

2. Configuring your E-mail

The standard e-mail client for iOS is Outlook.  The Outlook icon will be on the second home screen, which you can access by swiping left. To configure Outlook:

  • Tap the Outlook app icon
  • Tap Get Started
  • Tap Notify Me if you want your iPad to notify you of new e-mail and upcoming calendar appointments
  • Enter your university e-mail address as username@aston.ac.uk
  • Tap Add Account
  • Tap Exchange
  • Enter your university password and a suitable description and tap Go
  • When prompted to add another account tap Maybe Later; we suggest keeping Outlook just for your work e-mail.

You will then be shown a short guide.

3. Configuring Micrsoft Office Apps

While working at Aston you have access to Microsoft's Office 365 service.  Office 365 allows you to install and use Microsoft Office products on phones, tablets and personal PCs.

To configure the Office apps:

  • Tap the Word app icon
  • The Office 365 guide is displayed, just read and swipe through it
  • Tap Sign In
  • Enter your univerity e-mail address as username@aston.ac.uk
  • Tap Next
  • Tap Work Account if prompted
  • Enter your university password and tap Sign In

4. Configuring the Box App

NOTE: IT Services are still setting up the Box service.  The instructions below are incomplete and should not currently be used.  Please re-visit this page once the Box service has been announced.

To allow you to store, access and share files easily, the University has recently subscribed the the Box cloud service.  Box works in a similar way to Dropbox but instead of using a personal account it is linked to your university account.

To configure the Box app:

  • Tap the Box app icon
  • Read and swipe through the Box guide
  • Tap Log In
  • ...

Adding Box to Outlook

To add Box as a location to save and open attachements to/from:

  • Tap the Outlook app icon
  • Tap Files in the bottom navigation bar
  • Tap Add Box
  • ...

We recommend tapping the 'x' next to the other Add location options to dismiss them.

Adding Box to Office Apps

To add Box as a location to save and open files to/from:

  • Tap the Word app icon
  • Tap Open in the navigation bar
  • Tap Add a Place
  • Tap Box
  • ...
By default you will also have access to your Microsoft OneDrive, Microsoft's own cloud storage solution which is included in your Office 365 access.  This must not be used to store any work related files and should only be used for your personal files if you wish.

5. Configuring Skype for Business

The Skype for Business app will allow you to communicate with co-workers and others via message, audio and video.  To configure the app:

  • Tap the Skype for Business app icon
  • Tap OK if you are happy to receive notifications; these will include new message or missed calls
  • Tap OK if you want to allow Skype for Business to access the contacts stored on your device; the contact list on the device is seperate to the contact list in Outlook
  • Read and swipe through the Skype for Business guide
  • Enter your university e-mail address; with your initials and full surname @aston.ac.uk
  • Enter your university password
  • Tap Show Advanced Options and then enter your username as CAMPUS\username
  • Tap Sign In
  • Enter your work phone number; this will be 121204 and then your extension number

6. Working Off Campus

When working off campus your iPad will continue to work as normal.  If you wish to access your e-mail or files stored in Box you will just need an internet connection.  If you need to connect back to your office PC, or other University services, you will need to connect to the University virtual private network (VPN) service first.  To configure your iPad to do this:

  • Tap the Get Started icon to open this page
  • Download the iOS VPN configuration profile
  • Tap Install
  • Enter your passcode
  • Tap Install
  • Enter your username and then your password
  • Click Done when the installation is complete

When you want to connect to the VPN service:

  • Make sure you are connected to the internet
  • Tap the Settings app icon
  • Tap the slider next to VPN to connect
  • Re-enter your username and password
  • Read the regulations notice and tap OK
  • When you are connected to the VPN you will see a VPN icon at the top of the screen

To disconnect from the VPN service:

  • Tap the Settings app icon
  • Tap the slider next to VPN to connect
  • The VPN icon will disappear from the top of the screen

7. Installing Apps

There are two options to installing apps on your iPad:

  • Managed Installation by IT Services
  • Self Service Installation

Managed Installation

If you want to pay for an app from a University account then IT Services will need to install the app for you.  The process for this is as follows:

  • Find the app you wish to purchase on the App Store
  • E-mail the IT Helpdesk with the App name, and price
  • The Helpdesk team will create a case reference for this request and send you a quote; the quote will be for something called VPP (Volume Purchase Programme) credit
  • You will need to raise a PO for the correct amount and send a copy to the engineer dealing with your request
  • We will then process the order for you
  • Once the order is placed we will purchase the app and arrange a suitable time for you to bring your device in so that we can install the app

Apps purchased in this way can be transfered to and from different users.

Note:  Apps purchased in this way will belong to the University.  If you leave the University you will not be able to take these apps with you.

Self Service Installation

If you are happy to pay for the app yourself, or if the app you want is free, then you can install it yourself.  To do this you will need your own Apple ID.  You may already have an Apple ID if you have your own Apple products, but if not you can create one.

Once you have an Apple ID you will need to add it to your device:

  • Tap the Settings app icon
  • Tap iTunes & App Store
  • Tap Sign In
  • Enter your Apple ID username and password
  • Once you are logged in you can install apps from the App Store

Apps purchased in this way can not be transfered to different users, they can only be installed on devices that are using your Apple ID.